凯丰集团有限公司及其关联公司（下文简称“凯丰集团”、“我们”和“我们的”）深知您隐私信息的重要性，并会尊重您的隐私。请在向提交个人数据之前，仔细阅读本《隐私政策》（下文简称“本政策”）。本政策适用于显示本隐私政策、或链接至本隐私政策的凯丰集团网站和产品、设备或应用程序（统称为我们的“服务”），包括但不限于官网（www.chinakaifeng.com）、凯丰集团公众号、物联网设备等服务。
凯丰集团提供服务中包含的所有文字、图片、用户界面、可视化界面、照片、商标、徽标、声音、音乐、艺术作品和计算机代码 (统称“内容”)，包括但不限于此类内容的设计、结构、选择、搭配、表达、外观、风格以及排列形式，均由凯丰集团所有、控制或授权，或者授权给凯丰集团，并且受到商业外观、版权、专利和商标法以及各种其他知识产权和反不正当竞争法的保护。
本政策阐述了凯丰集团将会如何处理您的数据（无论是否为个人数据），但可能并不涉及所有可能的数据处理情境。有关收集产品或服务特定数据的信息可能由凯丰集团在补充政策中，或者在收集数据时提供的通知中向您说明对应信息的收集目的、范围及使用方式，并为您提供自主选择同意的方式，且在征得您明示同意后收集、使用。
凯丰集团有权随时决定更改、修改、添加或删除本隐私政策的部分内容。您可以定期检查本隐私政策，以了解是否发生了更改。阅读本政策的过程中，如果您不同意本政策或其中任何内容可能无法导致凯丰集团无法向您正常提供相关服务或无法达到我们所希望的服务效果，因此建议您应立即停止使用凯丰集团提供的相关服务。如果您继续使用凯丰集团提供的相关服务即意味着您认可并同意本政策。
我们制定本政策的目的在于帮助您了解以下内容：
一、凯丰集团如何收集和使用您的个人数据
二、凯丰集团如何使用 Cookie 和同类技术
三、凯丰集团如何披露您的个人数据
四、如何访问或修改您的个人数据
五、未成年人个人信息保护
六、凯丰集团如何留存和保护您的个人数据
七、第三方提供商及其服务
八、如何联系我们
九、本政策如何更新
一，凯丰集团如何收集和使用您的个人数据
个人数据是指单独使用或结合其他信息使用时能够确定个人身份的信息。此类数据会在您使用我们的网站、产品或服务以及与我们互动时由您直接提交给我们，例如：
1.当您注册会员以及在使用凯丰集团或其他平台方提供的相关服务时填写、提交的信息，如您的姓名、性别、出生年月日、身份证号码、电话号码、电子邮箱、地址、头像、昵称、位置等相关信息。
2.当您选择购买、送货及安装等服务时，我们可能会询问您的姓名、联系信息、配送地址和账单地址以及银行卡信息以便处理您的订单。
3.当您下载或使用客户端软件，凯丰集团可能会读取与您设备相关的信息，包括但不限于硬件型号、IMEI号码和其他唯一设备标识符、MAC地址、IP地址、操作系统版本以及用于访问服务的设备的设置。
4.当您使用凯丰集团物联网设备时，凯丰集团可能在不另行通知您的情况下读取您的使用情况，包括但不限于设备型号、设备运行状态、设备功能使用频次、物联网设备的日志信息、设备上传的测量数据或其他使用信息，某些设备内置摄像头可能会拍摄设备的使用情况等。
5.在您使用凯丰集团服务或访问凯丰集团网站时，凯丰集团自动接收并记录的您的浏览器和计算机上的信息，包括但不限于您的IP地址、浏览器的类型、使用的语言、访问日期和时间、软硬件特征信息及您需求的网页记录等数据。
6.位置信息（仅适用于特定服务/功能）：您下载或使用客户端软件或访问网页，以及使用某些凯丰集团服务、物联网设备时，凯丰集团可能会读取与您位置相关的各类信息，例如设备的GPS信号或附近的WiFi接入点和手机信号发射塔的相关信息、国家代码、城市代码、移动网络代码、小区标识、经纬度信息和语言设置，这些信息可能会在您使用某些服务时传送给我们。
7.设备权限调用说明
在您使用凯丰集团提供的服务时可能会触发以下设备权限。为使您更好地管理您的信息，我们会在产品使用过程权限申请时同步告知您该权限的使用目的，以及如您不开启该权限可能对您使用服务的影响，请您仔细查阅。您在使用特定功能前，可选择是否授权开通以下权限。同时，您可以随时通过设备权限设置页面自己更改授权情况。
以下为相关功能及调用权限的细节，为您列举供参考：
（1）读写外部存储空间（Android版本、iOS版本）：用于在扫一扫、用户反馈等功能中读写设备上的照片及文件。
（2）位置权限（Android、iOS版本）：用于扫描附近WLAN列表、搜索附近蓝牙设备等功能。
（3）相机权限（Android、iOS版本）：用于扫描二维码以进行设备安装、账号登录等功能。
（4）读取电话权限（Android、iOS版本）：用于在客户端本地生成设备id及快速联系售后电话等功能。
（5）开启WLAN权限（Android、iOS版本）：用于快连设备时，连接设备发出的WIFI，以进行设备通信。
（6）开启蓝牙权限（Android、iOS版本）：用于在快连设备时，连接设备发出的蓝牙信号，以进行设备通信；对于通过蓝牙连接的智能设备，也需要蓝牙权限用于通信。
（7）NFC权限（Android、iOS版本）：用于快连设备时，连接设备NFC，以进行设备通信。
在法律允许的情况下，我们还会从公用和商用第三方来源获取有关数据，例如通过从其他公司购买统计数据、从第三方电商平台获取订单数据来支持我们的服务，您参与问卷调查时向我们发送的问卷答复信息、参加用户体验计划以及您与我们以及您与凯丰集团合作伙伴之间互动时我们收集的相关信息。我们收集的数据取决于您与凯丰集团互动的方式，包括访问的网站或者使用的产品和服务等，比如姓名、性别、企业名称、职位、地址、电子邮箱、电话号码、登录信息（帐号和密码）、照片、证件信息等。在某些情况下，您可以选择不向凯丰集团提供个人数据，但如果您选择不提供，凯丰集团可能无法为您提供相关产品或服务，也无法回应或解决您所遇到的问题。
我们可能将您的个人数据用于以下目的：
1.创建账户，将通过网站或移动设备创建账号时收集的个人信息用于建立用户的个人账户和资料页。
2.实现您的交易或服务请求，如：履行订单，与电子商务订单相关的信息可用于处理订购单和相关的售后服务，包括客户支持和重新发货。收件人信息，包括姓名、地址、电话号码和邮政编码将用于送货。电子邮件地址用于向用户发送包裹跟踪信息。购买物品的清单用于打印发票，并允许客户确定包裹中的物品。当您使用凯丰集团客户服务电话、微信公众号及其他自助服务平台要求凯丰集团为您提供产品安装、维修、咨询服务时，根据您的不同诉求，需要您向我们提供您的姓名、地址、联系方式、拟安装或维修的产品等信息，以便凯丰集团及时为您提供所需服务。
3.激活或验证产品或服务，控制、使用设备。您控制您的部分设备需要使用APP登录账户，并正常完成设备的配网、绑定流程。完成这些流程后，您即可通过APP对设备进行远程控制或局域网内控制。部分设备需要激活后方可使用。激活过程需要使用相关的设备信息，包括：MAC地址、机器编码、WIFI密码等。若激活失败，则我们可能读取相关的设备信息和日志信息用于评估激活失败的原因。同时，您控制您的联网设备可能需要使用用户名/密码等信息。
4.提供基于位置的服务。在使用某些服务时，我们或第三方服务供应商可能会使用位置信息以为您提供正确版本的服务，并且提供准确的位置，以使您获得尽可能好的用户体验，例如通过读取您的位置了解与您最近的仓库并预估送货时间，或在不同海拔、地区使用不同程序保证设备功能的正常实现等。
5.向您发送有关您可能感兴趣的产品和服务的信息，包括但不限于邀请您参与凯丰集团活动（如促销活动）、市场调查或满意度调查，或向您发送营销信息，如您参与抽奖、竞赛或类似推广活动，我们会将您提供的信息用于管理此类活动，如您中奖，可能会将您的手机号或昵称脱敏后以写入中奖名单并公布。若该活动是我们和第三方联合推广的，我们可能与其共享活动过程中产生的、为完成活动所必要的个人信息（参加活动的用户数、中奖名单、中奖人联系方式），以便第三方能及时向您发放奖品或为您提供服务。
6.向您发送重要通知，如操作系统或应用程序更新和安装的通知。
7.为您提供个性化用户体验和个性化内容，如获得额外产品售后服务。
8.允许您使用第三方功能。我们提供的产品中，其中有些功能是由第三方服务供应商运营的。因此，我们需要将您的信息与第三方分享才能够使您体验到完整的功能。例如，在您使用我们的服务搜索音频、视频、健康百科等内容时，我们可能需要把您的搜索请求传给第三方服务提供商。
9.收集用户使用反馈。您提供的使用反馈能够帮助改进我们的服务、设备功能等。为了跟踪您选择提供的反馈，可能会使用您所提供的个人信息与您联系，并保留记录。
10.开展内部审计、数据分析和研究，改善我们的产品和服务。
11.分析业务运营效率并衡量市场份额。
12.同步、共享和存储您上传或下载的数据以及执行上传和下载所需的数据。
13.遵从和执行适用的法律要求，相关的行业标准或我们的政策。
凯丰集团还可能收集和使用非识别性数据。非识别性数据是指无法用于确定个人身份的数据。例如，凯丰集团会收集汇总的统计数据，例如网站访问量、物联网设备功能使用频率等。凯丰集团收集此数据的目的在于了解用户如何使用自己的网站、产品和服务。借此，凯丰集团可以改善自己的服务，更好地满足客户需求。凯丰集团可能会自行决定出于其他目的收集、使用、处理、转移或披露非识别性数据。 我们会尽力隔离您的个人数据和非识别性数据，并单独使用这两种数据。如果个人数据掺杂了非识别性数据，依旧会被视作个人数据处理。
当凯丰集团处理您的个人数据时我们会遵从适用的法律的要求基于适当的合法性基础予以处理，包括：
1.当响应您的交易或服务请求时为履行合同处理您的个人数据；
2.基于您的同意处理您的个人数据；
3.当与您联系、进行营销或市场调查，为改善我们的产品和服务，执行与改善我们的防损和反欺诈计划等目的处理您的个人数据时我们将基于我们或第三方的合法利益。
4.我们还可能基于遵从和执行法律义务处理您的个人数据。
二、凯丰集团如何使用 Cookie 和同类技术
1.Cookie
为确保网站正常运转，我们有时会在计算机或移动设备上存储名为 Cookie 的小数据文件。Cookie 是一种网络服务器存储在计算机或移动设备上的纯文本文件。Cookie 的内容只能由创建它的服务器检索或读取。每个 Cookie 对您的网络浏览器或移动应用程序都是唯一的。Cookie 通常包含标识符、站点名称以及一些号码和字符。借助于 Cookie，网站能够存储用户偏好或购物篮内的商品等数据。
凯丰集团启用Cookie的目的与大多数网站或互联网服务提供商启用 Cookie 的目的一样，即改善用户体验。借助于 Cookie，网站能够记住用户的单次访问（使用会话 Cookie）或多次访问（使用永久 Cookie）。借助于 Cookie，网站能够保存设置，例如计算机或移动设备的语言、字体大小和其他浏览偏好。这意味着，用户无需在每次访问时重新配置用户偏好设置。
2.网站信标和像素标签
我们会在网站上使用网站信标和像素标签等其他同类技术。例如，凯丰集团向您发送的电子邮件可能含有链接至凯丰集团网站内容的点击 URL。如果您点击该链接，凯丰集团则会跟踪此次点击，帮助我们了解您的产品和服务偏好并改善客户服务。如果您不希望自己的活动以这种方式被追踪，则可以随时从凯丰集团的寄信名单中退订。
3.移动分析软件
在APP中，我们使用移动分析软件，以更好地了解我们的APP在您的手机中的功能。此款软件可能记录以下信息，如您使用该应用程序的频率、该应用程序内发生的事件、累计使用情况、性能数据及应用程序崩溃发生的位置。
您使用我们的网站意味着您同意按照如上所述使用Cookie，网站信标、像素标签和移动分析软件。
三、凯丰集团如何披露、分享您的个人数据
您的个人信息将被严格保密，并且只会与下面列出类别的数据接收者共享。另外，我们只会在征得您同意的情况下与下列情形之外的第三方分享您的信息，并且您将可以选择是否允许我们分享您的信息。
1.凯丰集团关联公司。为便于我们向您提供服务，推荐您可能感兴趣的信息或保护凯丰集团或其他用户或公众的人身财产安全免遭侵害，您的个人信息可能会在凯丰集团关联公司之间共享。我们只会共享必要的个人信息，如果我们共享您的个人敏感信息或关联公司改变个人信息的使用及处理目的，将再次征求您的授权同意。
2.授权合作伙伴。我们可能与可信的授权合作伙伴共享您的信息。我们可能会向授权合作伙伴共享您的账户信息、设备信息以及位置信息，以保障为您提供的服务顺利完成。但我们仅会出于合法、正当、必要、特定、明确的目的共享您的个人信息，并且只会共享提供服务所必要的个人信息。我们的合作伙伴无权将共享的个人信息用于任何其他用途。目前，我们的授权合作伙伴包括以下类型：
广告、分析服务类的授权合作伙伴。
经销商、供应商、服务提供商和其他合作伙伴。我们的经销商、供应商和服务提供商包括提供技术服务、电信服务、客户服务、风控服务、审计服务、法律服务的机构、金融机构、电子商务公司及平台、线下卖场等。
对我们与之共享个人信息的公司、组织和个人，我们会与其签署保密协定，并会以适当的方式要求他们按照我们的说明、本隐私权政策以及其他任何相关的保密和安全措施来处理个人信息。在个人敏感数据使用上，我们要求第三方采用加密技术，从而更好地保护用户数据。一经发现其违反协议约定将会采取有效措施乃至终止合作。
遵守法律法规强制性要求、法院命令或政府主管部门要求、维护社会公共利益，或保护我们的客户、员工的人身和财产安全或合法权益所合理必需的用途。
单独获得您同意的其他方。除本隐私权政策中描述的共享情况之外，我们也可能在您同意共享或提出共享请求时与第三方共享您的信息。
3.不需要同意的信息
我们可能以汇总的形式与第三方共享匿名信息，用于商业目的；我们可能与其共享我们服务的一般使用趋势，例如在购买某些产品或从事某些交易的特定人群中的客户数量。
根据相关法律法规的规定，在以下情形中，我们可以在不征得您的授权同意的情况下共享、转让、公开披露您的个人信息：
与国家安全、国防安全有关的；
与公共安全、公共卫生、重大公共利益有关的；
与犯罪侦查、起诉、审判和判决执行等有关的；
出于维护您或其他个人的生命、财产等重大合法权益但又很难得到本人同意的；
您自行向社会公众公开的个人信息；
从合法公开披露的信息中收集到的个人信息的，如合法的新闻报道、政府信息公开等渠道。
维护所提供产品或服务的安全稳定运行所必需的，如发现、处置产品或服务的故障。
法律法规规定的其他情形。
根据法律规定，共享、转让经去标识化处理的个人信息，且确保数据接收方无法复原并重新识别个人信息主体的，不属于个人信息的对外共享、转让及公开披露行为，对此类数据的保存及处理将无需另行向您通知并征得您的同意。
如您不同意我们按照上述条款向第三方提供您的个人信息，请您立即停止使用我方服务。
四、如何访问或修改您的个人数据
您应确保提交的所有个人数据都准确无误。凯丰集团会尽力维护个人数据的准确和完整，并及时更新这些数据。在适用的法律要求的情况下，您可以：
1.有权访问我们持有的关于您的特定的个人数据；
2.要求我们更新或更正您的不准确的个人数据；
3.拒绝或限制我们使用您的个人数据；
4.要求我们删除您的个人数据或主动注销账户。
当您或我们协助您删除相关信息后，因为适用的法律和安全技术限制，我们可能无法立即从备份系统中删除相应的信息，我们将安全地存储您的个人信息并限制对其的任何进一步的处理，直到备份可以清除或实现匿名化。
您的个人数据删除或账号注销前，请您自行备份并妥善保留账户信息及其他相关数据，妥善保存产品及服务的交易凭证、票据等资料，以免无法享受到相关售后服务或需要额外支付费用。个人数据删除或账号注销后，您可能将无法继续使用我们的服务，您也将无法找回账户中及与账户相关的任何内容或信息。
在您注销账号之后，我们将停止为您提供产品或服务，并依据您的要求，除法律另有规定外，我们将在15个工作日内删除您的个人信息。
当适用的法律要求的情况下，当凯丰集团基于您的同意处理您的个人数据时，您还有权随时撤销您的同意。但撤销同意不会影响撤销前我们基于您的同意处理您个人数据的合法性及效力，也不影响我们基于其他适当的正当性基础处理您的个人数据。
5、未成年人个人信息保护
凯丰集团提供的产品、服务主要面向成人。若您是 14 周岁以下的未成年人，在使用我们的产品和/或服务前，您应在监护人的陪同下阅读本指引，并应确保已征得您的监护人同意后使用我们的服务并向我们提供您的信息。 我们会根据国家相关法律法规的规定着重保护未成年人的个人信息。
如您的监护人不同意您按照本指引使用我们的服务或向我们提供信息，请您立即终止使用我们的服务并及时通知我们。
对于经父母或法定监护人同意而收集未成年人个人信息的情况，我们只会在受到法律允许、父母或监护人明确同意或者保护未成年人所必要的情况下使用或公开披露此信息。
若您是未成年人的监护人，当您对您所监护的未成年人使用我们的服务或其向我们提供的用户信息有任何疑问时，请您及时与我们联系。我们将根据国家相关法律法规及本指引的规定保护未成年人用户信息的保密性及安全性。如果我们发现自己在未事先获得可证实的父母或法定监护人同意的情况下收集了未成年人的个人信息，则会设法尽快删除相关数据。
六、凯丰集团如何留存和保护您的个人数据
原则上，我们在中华人民共和国境内收集和产生的个人信息，将存储在中华人民共和国境内。
凯丰集团重视个人数据的安全。我们将会在本政策所述目的所需的期限内保留您的个人数据，除非按照法律要求或许可需要延长保留期或受到法律的允许。因为基于不同的场景和产品及服务的不同，数据的存储期可能会有所不同。
凯丰集团不对因您未能保持个人信息的私密性而导致第三方访问您的个人信息进而造成的安全疏漏承担责任。尽管有上述规定，如果发生互联网其他任何用户未经授权使用您账户的情况或其他任何安全漏洞，您应当立即通知我们。您的协助将有助于我们保护您个人信息的私密性。
七、第三方提供商及其服务
为确保流畅的浏览体验，您可能会收到来自凯丰集团及其合作伙伴外部的第三方（下文简称“第三方”）提供的内容或网络链接。凯丰集团对此类第三方无控制权。您可选择是否访问第三方提供的链接、内容、产品和服务。
凯丰集团无法控制第三方的隐私和数据保护政策，此类第三方不受到本政策的约束。在向第三方提交个人信息之前，请参见这些第三方的隐私保护政策。
八、如何联系我们
地址：浙江省永康市古山镇世方中路8号
电子邮件：hu@chinakaifeng.com
为保障安全，您可能需要提供书面请求，或以其他方式证明您的身份。一般情况下，我们将在15天内回复。如果您对我们的回复不满意，特别是我们的个人信息处理行为损害了您的合法权益，您还可以向网信、电信、公安及市监管部门进行投诉或举报。
如果您咨询我们，我们会根据您的实际情况，提供可能适用的相关投诉途径的信息。
九、本政策如何更新
为向您提供更好的服务和更优质的用户体验，本协议会根据业务调整、法律法规或者政策变化而发生相应变更。如您在隐私政策调整或变更后继续使用我们提供的任一服务或者访问我们的相关网站，我们相信这已代表您充分阅读、理解并接受修改后的隐私协议并受其约束。
当我们要将信息用于本协议未载明的其他用途时，会以签署协议、弹窗提示、站内公告、更新本协议等形式再次征求您的同意。
更新生效日期：2021年11月18日
Kaifeng Group Ltd. and its affiliates (hereinafter "Kaifeng Group", "We" and "Our") are well aware of the importance of your privacy information and will respect your privacy.Please read this Privacy Policy ("This Policy") carefully before submitting personal data to.This policy applies to the Kaifeng Group website and products, devices or applications (collectively our "Services") displaying this Privacy Policy or linked to this Privacy Policy, including but not limited to the official website (www.chinakaifeng.com), Kaifeng Group public account, Internet of Things devices and other services.
All text, images, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork, and computer codes (collectively the "Content"), including, structure, selection, collocation, expression, appearance, style, and arrangement, are owned, controlled or licensed by, and protected by commercial appearance, copyright, patent and trademark laws and various other intellectual property and anti-unfair competition laws.
This policy describes how Kaifeng will handle your data (whether personal or not), but may not involve all possible data processing situations.Information on the collection of specific data of products or services may be explained to you in the purpose, scope and use of the data collection, and shall provide you with a way of independent consent, and collect and use it with your express consent.
Kaifeng Group has the right to decide at any time to change, modify, add or delete parts of this Privacy Policy.You can check this privacy policy regularly for any changes.In the course of reading this policy, if you do not agree to this policy or any of it may not lead to provide relevant services to you or achieve the desired effect, we suggest that you immediately stop using the relevant services provided by Kaifeng Group.If you continue to use the relevant services provided by Kaifeng Group, it means that you recognize and agree to this Policy.
We develop this policy to help you understand the following:
I. How the Kaifeng Group collects and uses your personal data
2. How does Kaifeng Group use Cookie and similar technologies
3. How does Kaifeng Group disclose your personal data
4. How to access or modify your personal data
5. Protection of minors' personal information
How does Kaifeng Group retain and protect your personal data
7. Third-party providers and their services
8. How to contact us
9. How to update this policy
Ⅰ. How the Kaifeng Group can collect and use your personal data
Personal data is information that identifies an individual when used alone or in combination with other information.Such data will be submitted to us directly when you use our website, products or services and interact with us, such as:
1. Information to fill in and submit when you register as a member and use relevant services provided by Kaifeng Group or other platforms, such as your name, gender, date of birth, ID number, phone number, email, address, profile picture, nickname, location and other related information.
2. When you choose to purchase, deliver, and install services, we may ask for your name, contact information, delivery address and billing address, and bank card information to process your order.
3. When you download or use client software, Kaifeng Group may read information about your device, including but not limited to hardware model numbers, IMEI numbers and other unique device identifiers, MAC addresses, IP addresses, operating system versions, and settings for devices used to access the services.
4. When you use Kaifeng group Internet of things equipment, Kaifeng group may read your usage without notifying you, including but not limited to equipment model, equipment running status, equipment function use frequency, Internet of things equipment log information, equipment upload measurement data or other use information, some equipment built-in camera may take the use of equipment, etc.
5. When you use Kaifeng Group services or visit the Kaifeng Group website, Kaifeng Group automatically receives and records information on your browser and computer, including but not limited to your IP address, browser type, language used, date and time of access, hardware and software features, and web records of your needs.
6. Location Information (for specific services / functions only): When you download or use client software or access web pages and use certain Kaifeng Group services, Internet of Things devices, Kaifeng may read information about your location, such as GPS signals or nearby WiFi access points and cell towers, country codes, city codes, mobile network codes, cell identities, latitude, latitude information and language settings, which may be transmitted to us when you use certain services.
7. Device permission call description
The following device permissions may be triggered when you use the services provided by Kaifeng Group.In order to better manage your information, we will inform you of the purpose of the permission during the product use process permission application, and if you do not open the permission on your use of the service, please consult carefully.Before using specific features, you can choose whether to authorize the following permissions.At the same time, you can change the authorization situation by yourself at any time through the device permission setting page.
The following are the details of relevant functions and call rights for your reference:
(1) Read and write external storage space (Android version, iOS version): used to read and write photos and files on the device in the scan, user feedback and other functions.
(2) Location permission (Android, iOS version): used to scan the nearby WLAN list, search for nearby Bluetooth devices and other functions.
(3) Camera permission (Android, iOS version): used to scan the QR code for device installation, account login and other functions.
(4) Read the phone permission (Android, iOS version): used to generate the device id locally on the client and quickly contact the aftermarket phone and other functions.
(5) Open WLAN permission (Android, iOS version): When used to quickly connect the WIFI issued by the device for device communication.
(6) Open Bluetooth permission (Android, iOS version): used to connect the Bluetooth signal sent by the device for device communication; for intelligent devices connected through Bluetooth, Bluetooth permission is also required for communication.
(7) NFC permission (Android, iOS version): When used to quickly connect the device, connect the device NFC for device communication.
Where permitted by law, we will also obtain data from public and commercial third-party sources, such as by purchasing statistics from other companies, obtain order data from third-party electricity platform to support our services, you send us the questionnaire response information, participate in the user experience plan and your interaction with us and your partners in Kaifeng group we information.The data we collect depends on the way you interact with Kaifeng Group, including the website you visit or the products and services used, such as name, gender, business name, position, address, email, phone number, login information (account number and password), photos, id information, etc.In some cases, you may choose not to provide personal data to Kaifeng Group, but if you choose not to provide it, Kaifeng Group may not be able to provide you with relevant products or services or respond to or resolve problems you encounter.
We may use your personal data for the following purposes:
1. Create an account, and use the personal information collected through the website or mobile device to establish the user's personal account and data page.
2. Implement your transaction or service request, such as: fulfillment of orders, information related to e-commerce orders can be used to process order orders and related after-sales service, including customer support and re-shipment.Recipient information, including name, address, phone number, and zip code will be used for delivery.Email addresses are used to send parcel tracking messages to users.A list of purchased items is used to print invoices and allow the customer to identify the items in the package.When you use Kaifeng group customer service phone, WeChat public and other self-service platform requires Kaifeng group to provide you with product installation, maintenance, consulting services, according to your different demands, you need to provide us with your name, address, contact information, installation or maintenance of product information, so that Kaifeng group to provide you with the required services in a timely manner.
3. Activate or verify the products or services, control, and use the equipment.When you control some of your equipment, you need to use APP to login account and complete the distribution network and binding process of the device normally.After you complete these processes, you can remotely control or locally control the device through the APP.Some equipment will need to be activated before use.The activation process requires the use of relevant device information, including: MAC address, machine coding, WIFI password, etc.If the activation fails, we may read the relevant device information and log information to evaluate the cause of the activation failure.At the same time, you control your networked device may need to use information such as a user name / password.
4. Provide location-based services.When using certain services, we or third-party service providers may use location information to provide the right version of your service and provide accurate location to give you the best possible user experience, such as reading your location to your nearest warehouse and predicting delivery times, or using different programs to ensure normal device functionality.
5. Send you information about products and services you may be interested in, including but not limited to inviting you to participate in Kaifeng Group (such as promotions), market research, or satisfaction survey, or send you marketing messages, if you participate in a lottery, competition or similar promotions, we will use the information you provide to manage such activities, if you win, you may desensitize your mobile phone number or nickname to the winning list and publish.If the activity is jointly promoted by us and a third party, we may share the necessary personal information (the number of users, the list of winners, and the contact information of the winners) so that the third party can distribute prizes or provide services to you in a timely manner.
6. Send you important notifications, such as notifications for operating system or application updates and installations.
7. Provide you with personalized user experience and personalized content, such as obtaining additional product after-sales service.
8. Allows you to use third-party features.Some of the products we offer are operated by third-party service providers.Therefore, we need to share your information with third parties to make you experience the full functionality.For example, when you use our services to search for audio, video, health encyclopedia, etc, we may need to pass on your search requests to third-party service providers.
9. Collect user feedback.The feedback you provide can help improve our services, device functions, etc.To track the feedback you choose to provide, you may be contacted using the personal information you provide and keep records.
10. Conduct internal audits, data analysis, and research to improve our products and services.
11. Analyze business operational efficiency and measure market share.
12. Synchronize, share and store data you upload or download and perform required data to upload and download.
13. Compliance with and implementing applicable legal requirements, relevant industry standards or our policies.
The Kaifeng Group may also collect and use non-identifiable data.Non-identifiable data are data that cannot be used to identify individuals.For example, Kaifeng collects aggregated statistics such as website visits, usage frequency of Internet of Things devices.The group collects this data to understand how users use their websites, products and services.In this way, Kaifeng Group can improve its services and better meet customer needs.
The Kaifeng Group may collect, use, process, transfer, or disclose non-identifiable data for other purposes at its own discretion.We will do our best to isolate your personal and non-identifiable data and use them separately.If personal data is mixed with non-identifiable data, it is still treated as personal data processing.
When Kaifeng Group processes your personal data, we will follow the requirements of applicable laws based on an appropriate legal basis, including:
1. Process your personal data for performance of the contract in response to your transaction or service request;
2. Process your personal data based on your consent;
3. When we contact you, conduct marketing or market research to improve our products and services, execute and process your personal data for the purpose of improving our damage prevention and anti-fraud programs.
4. We may also process your personal data based on compliance and enforcing legal obligations.
Ⅱ. How does Kaifeng Group use Cookie and similar technologies
1.Cookie
To ensure the site works, we sometimes store small data files called Cookie on our computer or mobile device.Cookie is a plain text file for a web server stored on a computer or mobile device.The content of a Cookie can only be retrieved or read by the server that created it.Each Cookie is unique to your web browser or mobile application.The Cookie typically contains identifiers, site names, and some numbers and characters.With Cookie, websites can store data such as user preferences or items in shopping baskets.
Kaifeng Group enabled Cookie for the same purpose as most websites or Internet service providers enabled Cookie, which is to improve the user experience.With Cookie, websites can remember a user's single visit (using session Cookie) or multiple visits (using permanent Cookie).With Cookie, websites can save settings such as the language of a computer or mobile device, font size, and other browsing preferences.This means that users do not need to reconfigure their user preferences at each visit.
2. Website beacon and pixel tags
We will use other similar technologies such as website beacons and pixel tags on the website.For example, an email from the Kaifeng Group may contain a click URL linked to the content of the Kaifeng Group website.If you click on this link, Kaifeng Group will follow this click to help us understand your product and service preferences and improve customer service.If you do not want your activities to be tracked in this way, you can unsubscribe from your Kaifeng Group mailing list at any time.
3. Mobile analysis software
In the APP, we use mobile analytics software to better understand how our APP functions in your mobile phone.This software may record the following information, such as how often you use the application, events within the application, cumulative usage, performance data, and where the application has crashed.
Your use of our website means that you agree to use Cookie, Site Beacons, pixel tags, and mobile analysis software as described above.
Ⅲ. How does Kaifeng Group disclose and share your personal data
Your personal information will be kept strictly confidential and will only be shared with the data recipients in the categories listed below.In addition, we will only share your information with third parties outside of the following circumstances, and you will have the option to choose whether to allow us to share your information.
1. Affiliated companies of Kaifeng Group.For us to provide you, recommend information that may interest you or to protect the safety of Kaifeng Group or other users or the public from infringement, your personal information may be shared between Kaifeng Group affiliates.We will only share the necessary personal information and will seek your authorized consent again if we share your personal sensitive information or our affiliates to change the purpose of using and processing the personal information.
2. Authorize partners.We may share your information with trusted authorized partners.We may share your account information, equipment information, and location information with our authorized partners to ensure the smooth completion of the services provided to you.However, we will share your personal information only for legitimate, legitimate, necessary, specific, specific purposes, and will only share the personal information necessary to provide the services.Our partners are not authorized to use the shared personal information for any other purpose.Currently, our authorized partners include the following types:
Authorized partners for advertising and analysis services.
Dealers, suppliers, service providers, and other partners.Our dealers, suppliers and service providers include institutions that provide technical services, telecommunications services, customer services, risk control services, audit services, legal services, financial institutions, e-commerce companies and platforms, offline stores, etc.
We sign confidentiality agreements with companies, organizations and individuals with whom we share personal information and in an appropriate manner to process personal information in accordance with our instructions, this Privacy Policy and any other relevant confidentiality and security measures.In the use of personal sensitive data, we require third parties to adopt encryption technology to better protect user data.If it is found to violate the agreement, it will take effective measures or even terminate the cooperation.
To with the mandatory requirements of laws and regulations, court orders or government authorities, safeguard the public interest, or protect the personal and property safety or legitimate rights and interests of our customers and employees.
Other parties with your consent separately.In addition to the sharing situation described in this Privacy Policy, we may also share your information with third parties when you agree to share or request to share.
3. Information that does not require consent
We may share anonymous information with third parties in aggregate form for business purposes; we may share general usage trends with our services, such as the number of customers in certain groups who purchase certain products or engage in certain transactions.
In accordance with relevant laws and regulations, we may share, transfer, and publicly disclose your personal information without your authorized consent in the following circumstances:
Related to national security and national defense security;
Related to public safety, public health or major public interests;
Related to crime investigation, prosecution, trial and execution of judgment;
For the protection of your or other personal life, property and other major legitimate rights and interests, but it is difficult to obtain my consent;
Your personal information that you will disclose to the public;
Personal information collected from legal and publicly disclosed information, such as legal news reports, government information disclosure and other channels.
It is necessary to maintain the safe and stable operation of the products or services provided, such as the discovery and disposal of faulty products or services.
Other circumstances as prescribed by laws and regulations.
According to the law, sharing, transfer by the identification of personal information, and ensure that the data receiver cannot recover and identify the personal information subject, does not belong to the personal information sharing, transfer and public disclosure behavior, the preservation and processing of such data will not separately notice to you and obtain your consent.
If you do not agree that we provide your personal information to third parties in accordance with the above terms, please stop using our services immediately.
Ⅳ. How to access or modify your personal data
You should ensure that all personal data submitted are accurate.Kaifeng Group will try its best to maintain the accuracy and integrity of its personal data and update them timely manner.Under the applicable law requirements, you may:
1. Have access to the specific personal data that we hold about you;
2. Ask us to update or correct your inaccurate personal data;
3. Refuse or restrict our use of your personal data;
4. Ask us to delete your personal data or proactively cancel your account.
If you want to exercise the relevant rights, please feed us online through this email, hu@chinakaifeng.com.To ensure security, we may ask you to verify your identity (like a written request or otherwise) before processing your request.If we have a reasonable basis to believe that the requests are deceptive, impossible or harmful, we will refuse to address the requests.
When you or we assist you in removing relevant information, we may not remove and remove the backup system immediately due to applicable legal and security technical limitations, we will securely store your personal information and limit any further processing of it until the backup can be cleared or anonymized.
Before deleting your personal data or account cancellation, please back up and properly keep the account information and other relevant data, and properly keep the transaction vouchers, bills and other materials of your products and services, so as not to enjoy the relevant after-sales service or pay additional fees.After personal data deletion or account cancellation, you may not be able to continue to use our services, and you will not be able to retrieve any content or information in the account and related to the account.
After you cancel your account, we will stop providing you with products or services, and according to your requirements, unless otherwise provided by law, we will within 15 working days to delete your personal information.
You shall also have the right to revoke your consent at any time when Kaifeng Group processes your personal data based on your consent.However, the revocation of the consent will not affect the legality and validity of our processing of your personal data based on your consent before the revocation, nor will our handling of your personal data based on other appropriate legitimacy basis.
5. Protection of minors' personal information
Kaifeng Group's products and services are mainly available for adults.If you are a minor under the age of 14, you should read this guide accompanied by your guardian before using our products and / or services and should ensure that our services are used and provide us with your information with your consent.We will focus on protecting the personal information of minors in accordance with the relevant national laws and regulations.
If your guardian does not agree with your use of our services in accordance with these guidelines or to provide us with information, please immediately terminate the use of our services and give us timely notice.
In cases where minor personal information is collected with the consent of the parent or legal guardian, we will only use or publicly disclose this information if necessary as permitted by law, to the express consent of the parent or guardian, or to protect the minor.
If you are the guardian of a minor, please contact us with any questions about the use of our services or the user information it provides to us.We will protect the confidentiality and security of juvenile user information in accordance with relevant national laws and regulations and these Guidelines.If we find ourselves collecting personal information about a minor without the prior consent of a verifiable parent or legal guardian, we seek to remove the relevant data as soon as possible.
Ⅵ.How does Kaifeng Group retain and protect your personal data
In principle, personal information collected and generated within the territory of China will be stored within the PRC.
Kaifeng Group attaches great importance to the safety of personal data.We will retain your personal data for the period required for the purposes stated in this policy, unless extended as required or permitted by law.The storage periods of data may vary based on different scenarios and different products and services.
Kaifeng Group shall not take responsibility for any security omissions caused by third-party access to your personal information due to your failure to keep your personal information private.Notwithstanding the foregoing, you shall immediately notify us of any unauthorized use of your account by any other Internet user or any other security breach.Your assistance will help us to protect the privacy of your personal information.
VII. Third-party providers and their services
To ensure a smooth browsing experience, you may receive content or network links from a third party (the "third party") outside the Kaifeng Group and its partners.Kaifeng Group has no control over such third parties.You can choose whether to access the links, content, products, and services provided by third parties.
Kaifeng Group cannot control the privacy and data protection policies of third parties, which are not subject to this policy.See the privacy policies for these third parties before submitting personal information to third parties.
Ⅷ. How to contact us
Address: No.8, Shifang Middle Road, Gushan Town, Yongkang City, Zhejiang Province
Email: hu@chinakaifeng.com
To be safe, you may need to provide a written request, or otherwise prove your identity.Generally, we will reply within 15 days.If you are not satisfied with our reply, especially our personal information processing behavior has damaged your legitimate rights and interests, you can also complain or report to the Internet information, telecommunications, public security and municipal regulatory authorities.
If you consult us, we will provide information on the relevant complaints that may apply based on your actual situation.
Ⅸ. How to update this policy
In order to provide you with better service and better user experience, this Agreement will be changed according to business adjustments, laws, regulations or policies.If you continue to use any of the services we provide or visit our relevant websites after changes or changes in our privacy policy, we believe that this means you to fully read, understand, and accept and are bound by the modified Privacy Agreement.
When we want to use the information for other purposes not specified in this Agreement, we will seek your consent again in the form of signing an agreement, pop-up prompt, station announcement, updating this Agreement, etc.
Update Effective date: November 18,2021
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